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Initial Contact

We offer a unique end-to-end service; our staff will care for you from the moment we first hear your voice up until your final review. Our first impressions begin during a new patient enquiry phone call. We will try and obtain as much information as possible in order to arrange for you to see the most relevant member of our team.

Arriving at elleven

Your initial appointment will be thorough: it involves both a clinician of the relevant specialty and our treatment co-ordinator. You’ll fill out a medical history questionnaire and we will take photographs and relevant X-rays that will complement our thorough clinical examination.

Consultation

This will be followed by a discussion on your bespoke treatment options and we will show you before and after photos of similar cases. All that is discussed will be detailed on a clinical report along with a letter to your referring dentist to keep them updated (if relevant).

Treatment

Throughout, we’ll be available any time of day, any day of the week, at the other end of the phone, to make sure any worries you have are completely settled.

Post Treatment Care

When your treatment is over, we’re pretty confident that we’ll have got everything right. However, to be on the safe side, we continue seeing patients for post-treatment review – a process which sometimes finishes two years after the end of treatment.

About Elleven
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Coronavirus Outbreak

New Patients

Due to the COVID-19 outbreak, our normal practice services are temporarily suspended and we hope to resume as soon as possible.

We are however available remotely for all your questions, enquiries and to arrange future appointments. Please call us on 0207 487 2711, use the form on our Contact Us page or click this link to email us.

 

Emergencies

We are currently following government guidelines for emergency patients. If you have a genuine dental emergency, please call 07780 673 544 where one of our clinical team can be on hand to help you. You may also use the form on our Contact Us page or click this link to email us, detailing your emergency.

 

Stay safe 🙏🏼🙏🏼 and see you soon 

The Team at Elleven Dental