PatientJourney

A unique end to end journey at elleven Dental Wellness

Let us give you an insight of what you can expect when you come for your new patient consultation

Elleven Dental
Elleven Dental
Step 1

Step One

Initial contact

We offer a unique end-to-end service; our staff will care for you from the moment we first hear your voice up until your final review. Our first impressions begin during a new patient enquiry phone call. We will try and obtain as much information as possible in order to arrange for you to see the most relevant member of our team.

Step 2

Step Two

Arriving at elleven Dental Wellness

Your initial appointment will be thorough: it involves both a clinician of the relevant specialty and our treatment co-ordinator. You’ll fill out a medical history questionnaire and we will take photographs and relevant X-rays that will complement our thorough clinical examination.

Step 3

Step Three

Consultation

This will be followed by a discussion on your bespoke treatment options and we will show you before and after photos of similar cases. All that is discussed will be detailed on a clinical report along with a letter to your referring dentist to keep them updated (if relevant).

Step Four

Treatment

Throughout, we’ll be available any time of day, any day of the week, at the other end of the phone, to make sure any worries you have are completely settled.

Step Five

Post treatment care

When your treatment is over, we’re pretty confident that we’ll have got everything right. However, to be on the safe side, we continue seeing patients for post-treatment review – a process which sometimes finishes two years after the end of treatment.

“Never before have I actually looked forward to the dentist, however, elleven Dental provide such a calming, relaxed and professional environment and service, every visit is a true pleasure, which ends with brilliant results.”

James Caan

“Amazing. If I was in the den I would definitely be in!”

“The team at elleven are brilliant, really welcoming and always make me feel at ease.”

“Thanks so much – you are all so talented.”

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Clinical Consultation

£240

  • At elleven

  • Thorough clinical examination

  • Relevant x-rays

  • Detailed treatment plan discussion

  • Report

Complementary Virtual Consultation*

  • In the comfort of your home

  • Photographs sent by you

  • No x-rays

  • Provisional treatment plan discussion

  • ( No treatment can be provided without a follow up clinical consultation £190)

    *£50 REFUNDABLE DEPOSIT REQUIRED, TERMS APPLY.