PatientJourney
A unique end to end journey at E11even Dental
Let us give you an insight of what you can expect when you come for your new patient consultation
Step One
Initial contact
We offer a unique end-to-end service; our staff will care for you from the moment we first hear your voice up until your final review. Our first impressions begin during a new patient enquiry phone call. We will try and obtain as much information as possible in order to arrange for you to see the most relevant member of our team.
Step Two
Arriving at E11even Dental
Your initial appointment will be thorough: it involves both a clinician of the relevant specialty and our treatment co-ordinator. You’ll fill out a medical history questionnaire and we will take photographs and relevant X-rays that will complement our thorough clinical examination.
Step Three
Consultation
This will be followed by a discussion on your bespoke treatment options and we will show you before and after photos of similar cases. All that is discussed will be detailed on a clinical report along with a letter to your referring dentist to keep them updated (if relevant).
Step Four
Treatment
Throughout, we’ll be available any time of day, any day of the week, at the other end of the phone, to make sure any worries you have are completely settled.
Step Five
Post treatment care
When your treatment is over, we’re pretty confident that we’ll have got everything right. However, to be on the safe side, we continue seeing patients for post-treatment review – a process which sometimes finishes two years after the end of treatment.
“Never before have I actually looked forward to the dentist, however, elleven Dental provide such a calming, relaxed and professional environment and service, every visit is a true pleasure, which ends with brilliant results.”
“Amazing. If I was in the den I would definitely be in!”
“The team at elleven are brilliant, really welcoming and always make me feel at ease.”
“Thanks so much – you are all so talented.”
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We’re here for you
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*This offer is available between 23.08.2024 and 30.09.2024. The Invisalign® discount only applies where the appointment in relation to this offer is booked before 23:59 on 30/09/2024. This offer is open for all individuals who are new and existing patients at Elleven Dental. A deposit of £50 is required when booking the treatment and Elleven Dental require a minimum 48 hour notice for cancellations and rearrangements. The offer is only available where the appointment booked before 23:59 on 30/09/2024 is for Invisalign® treatment. Invisalign® treatment can only be conducted on patients who are dentally fit. If additional dental work is required following the consultation prior to treatment commencing, this will be charged in addition to the Invisalign® treatment. Appointments are subject to availability. The Invisalign® treatment discount is non-exchangeable, non-transferable, and is not redeemable for cash or other treatments. All sales are final. In the event that Elleven Dental is not able to facilitate an appointment scheduled in relation to this offer, Elleven Dental will use best efforts to rearrange the appointment. Where the Invisalign® discount appointment must be cancelled in the event that Elleven Dental is unable to facilitate the appointment scheduled and cannot rearrange the appointment, a full refund will be issued to the patient. The Invisalign® discount cannot be used in conjunction with any other offer. Elleven Dental accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered as a result of the use of this offer or receipt of the treatment. Elleven Dental does not guarantee that the treatment will not cause damage of any kind (whether direct or indirect) to the patient’s teeth, and therefore Elleven Dental accepts no responsibility in the event that the treatment causes any damage to the patient’s teeth. Nothing in these terms and conditions excludes or limits liability for personal injury resulting from Elleven Dental negligence or for fraudulent misrepresentation, or for any other liability which cannot be limited by law. The offer is open to people aged 18 and over only. Elleven Dental can vary or replace these conditions from time to time, at its sole discretion. If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the terms and conditions.
Copyright © 2024 Elleven Dental Wellness as part of Dentex Assets Limited registered in England and Wales with Company Number 10906575.
Last Updated on 24th June 2024
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*£50 refundable deposit taken to secure your place. Offer is valid for new and existing patients who attend the open day on either 21/08/2024 or 28/08/2024. The Invisalign treatment plan discount only applies where the first appointment in relation to this offer is booked before 23:59 on 11/09/2024. The discount will be applied when the final payment is made following the completion of the full Invisalign treatment plan. Open Day consultations must be booked in advance and are subject to availability. Offer is open to over 18s only and patients must be dentally fit to proceed with courses of Invisalign treatment. Whether a patient is deemed dentally fit for treatment will be at the clinicians absolute discretion. Additional treatment required to make a patient dentally fit and suitable for Invisalign and whitening treatments will be charged at an additional cost. Elleven Dental practice reserves the right to change or withdraw this offer at any time. The offer is non-exchangeable, non-transferable, and is not redeemable for cash or other treatments. All sales are final.
© 2024 Elleven Dental Wellness. All rights reserved.
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Contact Us
Please complete the form below and a member of our team will be in touch as soon as possible.
Contact Us
Please complete the form below and a member of our team will be in touch as soon as possible.
Book appointment
As a registered patient you can book your next appointment directly into our diary.
Click the box below to proceed
If you have any questions, speak with our reception team on 0207 487 2711
Clinical Consultation
£240
At our awarding-winning clinic
With a Senior Clinician
Full & thorough clinical examination
Includes X-Rays
Dedicated Treatment Co-ordinator
Discussion on your personalised treatment plan, payment options with a detailed report
Virtual Consultation*
Complimentary
Video Consult in the comfort of your home
Includes a free smile assessment
Live 1-2-1 with our award-winning clinicians
Choose between Dr Sameer Patel for Cosmetic Dentistry and Dr Anthony Lam for Orthodontics
Discussion to explore your smile aspirations or clinical concerns
*£50 REFUNDABLE DEPOSIT REQUIRED, TERMS APPLY